Wednesday, April 28, 2010

Building a Prototype, Gathering User Feedback


So we’ve hashed through the UI and functionality and have come up with a bare bones interactive prototype. Used Adobe’s Fireworks for this (good range of functionality, but pretty buggy on a Mac). Nothing fancy, all black and white, but it looks real, is clickable and presentable enough to convey the concept and gather feedback.
A bit more about the functionality. We’re looking to build a system that will easily allow teams better interact, track their work, be more productive, be less stressed out, contribute more and lots of other good stuff. It doesn’t sound all that sexy, but when you think about how most people’s jobs are riddled with chaos you reckon that there’s definitely an opportunity to provide some help. After our initial demos with our first batch of would-be users, we think we can build a solution that will help.
Most of the folks we’ve shown the prototype to so far have been manager types, generally people we know or we’ve worked with in the past. We’ve been stopping by their houses, meeting in bars, lunches etc. basically anywhere there is space to flip open a laptop. The manager types are most important, and since they are likely to be the key decision makers, they’re getting most of the attention for the moment at least. That said we’re keenly aware that the other team members (those that report to the managers) will be a vital also; if they give it a thumbs down, regardless of how the managers like it, we’re going to have a hard time being successful. Feedback has been pretty good, probably 80% of those we talked to conveyed that they would be willing to partake when we get to the beta testing phase. Those that has reservations, generally saw too much overlap with existing products, although most of these guys we presented to in the beginning of our roadshow, and we didn’t have our story as tight as we should.

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